Something wrong? Let us fix it for you.

This form goes straight to the person who wrote the code. No ticket queue, no bot, no first-line script. Unpend exists to save you an afternoon of clicking, so when it fails at that we want to hear it, and most problems turn out to be one small thing that gets fixed the same week.

What do you need help with?

The more you write, the better the odds it gets fixed. Three sentences beat three words: what you were doing, what you expected, and what happened instead.

Without an address there is no way to tell you it is fixed, and no way to ask the one question that usually solves it. Used to reply to you and nothing else. No newsletter, no list, never sold, never shared.

If a run does something you did not expect

It says it is scrolling and the number is not moving. Is it stuck?

Almost certainly not, and this is the single most common report. On a big account with an age filter, Unpend has to travel past every invitation that is too new to touch before it reaches the first one it is allowed to withdraw. That can be several hundred rows and a minute or two. While it does, the popup counts the invitations it has checked, so if that number is climbing it is working. If it genuinely stalls, the run stops and says so rather than sitting there.

It finished and said nothing matched, but I can see old invitations.

Two causes, both fixed in version 5. The run used to give up too early on long lists, and it now tells you how many invitations it actually checked, so the message is testable rather than just discouraging. The other cause is genuine: if LinkedIn does not print a date on a row, Unpend skips it rather than guessing, because withdrawing cannot be undone. Those skipped rows are now counted and reported at the end. Setting the filter to "Any pending invitation" includes them.

Does "oldest first" clear more than "newest first"?

No. With an age filter set they withdraw exactly the same invitations, because the filter decides the set and the order only decides which goes first. Unpend now scans from your newest invitation down to the first match either way, which is considerably faster to start on a large list. Order only changes anything when you have no age filter and a per-run limit.

Is there a discount?

Yes. If you are leaving because of the price, the uninstall page gives you a code for 30% off any plan, applied for you at checkout. And if you report a bug that we can act on, the same code comes back with the reply.

Rather ask for something new?

This form is for things that are broken or unclear. If Unpend simply does not do the thing you need yet, the suggestion box is the better door.

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